Privacy Policy
Last updated: October 10, 2026
Who we are
This website, https://mimijohn.com, is operated by MimiJohn, a small family-owned business run by husband-and-wife team Mimi and John Venti, based in Los Angeles, CA. Questions about your privacy: john@mimijohn.com or call/text 818-924-3744.
We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.
What we collect and why
- Orders: your name, shipping and billing address, e-mail, phone number and what you bought, so we can fulfill and ship your order, send you order and shipping updates, and handle warranty claims.
- Payments: card and Klarna payments are processed by Stripe. Your full card number goes directly to Stripe and is never stored on our servers.
- Messages and forms: when you contact us, use the “Help me choose” form or request a commercial quote, we keep what you send so we can reply to you.
- E-mail list: if you sign up, we store your e-mail address to send occasional sale and product news. Every e-mail has an unsubscribe link, and we honor unsubscribes right away.
- Reviews: if you write a review, we publish your name as you enter it (shortened on some pages), your review text and any photos you upload. Please don’t upload photos that contain location data. We keep your e-mail private; it is used only to check whether you bought the product (“Verified buyer”).
- Site usage: our server logs and basic visit statistics (pages viewed, referring site, browser type, approximate location from your IP address) help us keep the site secure and understand which pages are useful. We use Jetpack Stats (Automattic) for visit statistics.
- Products you view (customers only): if you have an account with us or have ordered from us, we keep a history of the products you view on our site. We use it to show your recently viewed items in your account and to personalize our service and occasional offers. We don’t sell it. You can ask John to delete it at any time: call or text 818-924-3744 or e-mail john@mimijohn.com.
Cookies
We use a small number of first-party cookies that the store needs to work: your shopping cart, a security token that protects forms, and checkout/session cookies. Stripe sets its own cookies on its secure checkout pages to process payments and prevent fraud. Visit statistics may set or read cookies from Automattic (Jetpack Stats). We do not use advertising pixels.
Who we share your data with
Only the service providers we need to run the store, and only for that purpose: Stripe (payments), our manufacturer and FedEx (to ship your order and handle warranty claims), our e-mail and text-message providers (to send order updates and replies), and our web host. We may also disclose information when the law requires it.
How long we keep your data
Order records are kept as long as we need them for warranties, accounting and tax law. Messages are kept as long as needed to help you. You can unsubscribe from marketing e-mail at any time.
Your rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it (except what we must keep for legal, tax, warranty or security reasons). California residents have these rights under the CCPA/CPRA, and we will not treat you differently for using them. E-mail john@mimijohn.com or call/text 818-924-3744 and we’ll respond within the time the law requires.
Children
Our store is not directed to children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we will post the new version here with a new “Last updated” date.